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Best Auto Repair, Palatine

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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

ASE (Automotive Service Excellence)
O'Reilly Auto Parts
ASE Master Technician
autozone
advanced
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

They’re amazing but also very good at what they do. The staff is also very kind and will answer your questions on the spot. I’ve been to many mechanic shops and they are by far the best because they understand their clients needs when it comes to our vehicles. quotes-image
, 07/02/2024
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Replaced my horns that went bad. They used aftermarket which was fine. And did the job for over 100 less than the next auto repair shop that quoted me aftermarket parts. No issues with trying to use this place again.quotes-image
, 04/22/2024
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